FAQ's

What is The GOYA Life?

The GOYA Life is a Collection of Apps. They are “Human Development” SaaS (Software as a Service) Apps.

Featuring:

GOYA Connect – for community organisations, business use, team management, life coaches etc.

GOYA Learn – for use in Education

GOYA Men – for Men’s Groups

GOYA Sport – for Sporting Organisations from Beginner to Elite. It’s NOT Sports Science – It’s Human Development software.

Accessible directly from the internet through a standard browser and also as a mobile App via the iOS Apple Store and Google Play Stores.

A suite of tools and solutions such as Goal setting, planning, calendar management, wellbeing, communication options and private journaling are just a few of the tools at your fingertips.

Can parents access their child’s account if they want?

Sure! Just ask your child for their login credentials.

Who can see my information?

It’s your choice.

If you’re an athlete, student or team member and you have a mentor, coach or team leader – you have the choice as to whether or not your goals, tasks and other items are visible.

Private is Private.

Who can see the messages?

The only person who can see your message thread is the person you’re in that message thread with.

If a Mentor or Org sends out a group message, replies are only visible to the sender of the message – this is NOT a group chat.

Who can see my journal?

Your journal is for you and you alone.

However, should you choose to export your journal and convert it into a series of articles, a book, or whatever you want it to be, you have the

Option to Export it for your personal use or email a specific journal entry or whole journal to a connection.

How is this a “Bully Free Zone?”

We wanted this to be a completely “safe” zone for athletes, students and team members.

In order for us to achieve this – we put in 3 simple rules.

This level of user cannot connect to other users on this level
This level of user cannot communicate to other users on this level
If a Coach or Org sends a message to a team or group, responses to that message can only be seen by the sender of the message and not the rest of the group.

SECURITY!

How is the information protected?

We take security very seriously which is why we are hosting our software with Amazon Web Services. Super secure, robust and world class encryption.

What are the backup systems for the information?

Information is backed up every hour, 24 hours a day, 7 days a week.

Encrypted Messaging back up service to protect every user.

We’ve built in an encrypted backup messaging protocol for every message, image and video that is sent across the software. Every detail and every edited adjustment to any message is instantly backed up, encrypted and stored, so if needed, can be retrieved and reviewed by authorities.

Are there restrictions on who can become a member?

There are several ways to become a member with GOYA.

You’re a member of an Organisation that signs up – either as an athlete/student/team member or team leader/mentor/coach.

Or you can contact us to discuss how you can get involved in GOYA.

In Goal Setting – What’s The Difference Between an Outcome, Process or Performance Goal?

Outcome Goals – This is a specific outcome (which can be performing better than others or selection to a team/event)

Process Goals – these are processes based goals which the individual has control over and allows the individual to improve

Performance Goals – targeted at achieving a benchmark/ standard. This can be used to measure results of a process goals

GOYA Training

As a member you can view our video tutorials and get a better understanding of how to use the software.

Short and informative, these will get you up to scratch quickly.

These are available when you become a member.

Need Help?

Contact us to report a bug or if you are encountering problems or for tech support. (Please send an email to support (at) thegoya.life

HOW TO GET INVOLVED WITH GOYA As an Organisation

Please contact us connect (at) thegoya.life or see the contact us information on our website.

FORGOT MY PASSWORD

If you ever forget your password, go to Login, hit the “Forgot Your Password” button, you’ll be asked for your email address, press “Send Link”.

Please check your email – in this email you’ll be asked to click on the “Click here to reset the password”

Please click on this.

Enter your new password, confirm your password, press on the “Reset Password” button.

HOW TO LOGIN IN LOG OUT

Whenever you want to login to GOYA Sport you can click on the Login button.

Please enter your email address and password

Press the Sign In Button.

To Log Out please click on the “wheel” icon and press logout.

* It is very important to log out if you are using GOYA on a shared device.

HOW TO SET UP YOUR GOYA PROFILE

Your first activity after your registration is to complete your profile.

To reach your profile page, click on the wheel, then click on profile.

Please click on Edit and start typing in as much or as little information you’d like to populate in your profile!

It’s completely up to you – it’s YOUR profile.

Let’s start with an image – this can be of you, your favourite athlete, whatever you like.

Your date of birth is optional.

Choose your preferred time format. 12 or 24 hour clock.

Your location is your city, state and country – or just your country – your choice.

Are you a specialist in any area?

After each entry, please add in a comma.

Do you hold a specific position or perform at a specific position?

Once you’ve entered all you like, or you want to come back at another time to complete it, please click on the “Save” button.

You’ll notice some other buttons on the screen.

Let me explain those for you.

EXPORT DATA

If you ever leave your current organisation, you graduate, you take another opportunity, for whatever reason, you can take your profile with you and ONLY the data that you’ve specifically entered into your profile.

For example – you’re an athlete or coach at Club A – this club has coached, guided or shared specific information with you that they’ve developed over many years.

If they’ve asked you to complete something to help you develop on your journey, they don’t want you taking this information with you.

So, the simplest way to explain “who own’s what” is this.

If you entered the information, you own it.

If the Coach or Organisation entered it, they own it.

When you click on the “Export” button – this will export your information out to an XL file that is ready to be imported into your next user profile for GOYA.

IMPORT DATA

When you join a new Organisation, or you simply set up your own private profile and manage the license yourself, you click on the import button and choose the Exported XL file that you wish to import.

Press IMPORT.

HOW TO SET UP CONNECTIONS

Connections make the world go round and we’ve made the assumption that you’re only going to connect with people that you know.

Which means you’ll know their first name, last name and email address.

There are 3 levels of users in GOYA.

Organisation

Coach/Mentor/Team Leader

Athlete/Student/Team Member

Every user has the option to accept or deny any connection request.

Please note – users on the lower levels cannot look “up” at their connections info.

Athletes cannot look “up” to any coaches info.

Coaches cannot look “up” to any Organisation data.

And there are several allowances we’ve made for connections.

Example: HOW TO SET UP CONNECTIONS FOR ATHLETES

We’ve built in a restriction that athletes cannot connect with other athletes.

We wanted to make this a bully free zone and we think that they can connect in many other places – this doesn’t need to be one of them!

Athlete Connection Examples could be….

You’re an athlete with multiple coaches, sport head coach, assistant coach(es) strength coach, dietician, or coach in another sport altogether – you can connect with all of them. (we’ll talk about what they can and can’t see in another section.)

You are welcome to connect with up levels as much as you like.

Athletes are also connected to their main organisation.

Example: HOW TO SET UP CONNECTIONS FOR COACHES

You can connect sideways to other coaches, down to athletes and up to your organisation.

An example sideways connection would be to your assistant coach, fellow coaches and/or team manager.

You can also set roles for these connections if they’re within your organisation.

For example – you might want to give your assistant coach full access to your athletes data to review.

For your team manager, this could be a parent and you probably don’t want to give them viewing access to the whole team. You can set your team managers access to “messaging only” – this will allow them to communicate with the team members, but not see any of their data.

You can set your athletes into groups if they’re not already allocated into one from the Org level.

There’s no restriction on the amount of other users you connect to.

Example: HOW TO SET UP CONNECTIONS FOR ORGANISATIONS

As an organisation you can connect “sideways” to others within your organisation and you can set viewing parameters.

For example – several of your team within the office are granted full viewing rights to the lower level connections, and others are only granted “messaging only” rights.

You’ll be connected to all of your coaches and athletes.

You can set coaches, assistant coaches, team managers and athletes into specific groups/teams.

We’ve created a special XL sheet for you to complete for your organisation.

You can enter different teams or groups, add in the coaches, assistant coaches and team managers, and of course, the athletes.

You can set up different groups such as high performance, males only, females only, and a single group featuring every member of your organisation, so you can send group messages, event invitations and the like.

Once you’ve set up the groups and organisation as you like, GOYA will set up all the information for you.

Example: HOW TO MAKE A CONNECTION

Please go to your connections tab and click on it.

Click on + NEW CONNECTION.

Fill in the first name, last name, click on the User Level, Coach, Athlete, Org and enter their email address.

Press SEND.

One of Two things is going to happen at this point.

If they’re a current user/member of GOYA, they’ll receive a message and see a notification in their Connections section that someone wants to connect with them.
If they’re NOT a current user/member of GOYA,

Your invited connection is going to receive an email with an invitation to connect.

Within this email there will be 2 options for them to choose from.

If they’re already a user on GOYA Sport, they can login to their profile and accept or deny your connection request.
If they’re NOT already a user, they can go through the sign up process and once they complete this process, your invitation to connect with them will be waiting in their connections section. They’ll have the option to accept or deny this connection request.

If you ever want to disconnect from another user, you can achieve this by going to your connections, find the user you’d like to disconnect from, click on the red X and confirm that you want to disconnect. This process is immediate.

Please note – that lower levels cannot look “up” to the next level connections information.

Example – an Athlete cannot look “up” to a coach or an organisation.

A coach cannot look “up” to an Organisation.

A visual of the levels would look like this.

On top is the Organisation

Mid Level are the coaches

Lowest level are the Athletes.

Lower levels can send messages UP.

Lower levels cannot see any upper level information.

Upper levels can look “down” at their connections. (provided the lower level connections have “shared” their relevant information.

Upper levels can send messages to all connections.

Upper levels can access lower level calendars (provided permission has been granted to do so.) so they can monitor loads etc.

(We’ve built in some privacy functions into your calendar – we’ll address these in the calendar section.)

Example: Organisations can…

Set up groups or teams of coaches and athletes
Can view each athlete and who coaches them
Can view each coach and view who they’re mentoring
View all connections goals and tasks
Allocate athlete licenses for distribution
View the overall wellbeing score results for the whole organisation.
View the wellbeing scores for each group/team and each coach and athlete.
Communicate with individuals, groups or full member base (replies are private and can only be seen by the sender – more on this in messages)
Monitor license status of all users connected to the org

Example: Coaches can…

Set up groups or teams
View each athletes activity and loads under their guidance
View all lower level connections goals and tasks (provided sharing permissions have been granted.)
Allocate licenses to each athlete (which have been provided by the org.)
Communicate with individuals or groups (replies are private and can only be seen by the sender – more on this in messages)
Monitor license status of lower level users

Example: Athletes can…

Create their own private profile
Choose to share different sections of their profile for accountability and coaching purposes
Not connect with other athletes
Not communicate with other athletes
Set private goals, tasks, events in their systems
Rest assured that every keystroke of every message is instantly backed up and encrypted to protect all users.
Communicate freely, knowing that their communications are direct and private.

Example: GOALS – HOW TO SET ATHLETE GOALS

To set a goal, please follow these steps.

Go to the Goals Icon and click it to open it.

Click on the “+New Goal” Button
Step 1 of 3
Set the parameters of your goal – is it a “I Will”, “I Can” or an “I Am” Goal?
Please write the name of your goal
Select your icon for the goal
Select your goal type – is it an Outcome, Process or Performance Goal?
Please explain WHY you want to achieve this goal – this is important – to remember why you started.
Is it a Private or Shared Goal?
Click Next
Step 2 of 3
Are their tasks involved in achieving this goal? The steps you take are the tasks.
(You can choose to add these later if you like and just press next.)
Do you need to select an existing task from your existing collection of tasks? If yes, the please click select and choose the relevant task.
(you’ll need to set the details of this task shortly – when do you need to complete this task, how often etc.)
OR – Do you need to create a task step for this goal?
If you do need to create a new task – please click on New Task.
Write the name of the task
Why you want to achieve this task outcome?
If you need to add another task for this goal, please repeat the last step.
Please click next.
Step 3 of 3
Please select your goal start date and end date.
The start time and end time parameter is optional.
Next – set a schedule for your tasks by clicking on the calendar icon next to each task.
You’ll notice that the start date and end date matches the goal time. If you want to change these dates within the boundaries of this goal, you can.
The start time and end time is optional.
If you want to have this as a repeating task, please check the “Recurring” box.
Choose when you’d like to have this repeat. Daily, Weekly, Monthly, Yearly.
If daily, choose whether every day or only weekdays.
If weekly, please choose specific days of the week you’d like to repeat this task.
If monthly, you can choose a specific day in the month, or a specific day of each month – example – the 2nd Tuesday of each month.
If yearly is chosen, you can choose a specific date or a specific date in a month, example – the 4th Tuesday in September.
Choose next
To complete the goal, click DONE.

Example: HOW TO SET COACH AND ORGANISATION GOALS

To set a goal, please follow these steps.

Go to the Goals Icon and click it to open it.

Click on the “+New Goal” Button
Step 1 of 3
Set the parameters of your goal – is it a “I Will”, “I Can” or an “I Am” Goal?
Please write the name of your goal
Select your icon for the goal
Select your goal type – is it an Outcome, Process or Performance Goal?
Please explain WHY you want to achieve this goal – this is important – to remember why you started.
Is it a Private or Shared Goal?
Click Next
Step 2 of 3
Are their tasks involved in achieving this goal? The steps you need to take are the tasks.
(You can choose to add these later if you like and just press next.)
Do you need to select an existing task from your existing collection of tasks? If yes, the please click select and choose the relevant task.
(you’ll need to set the details of this task shortly – when do you need to complete this task, how often etc.)
OR – Do you need to create a task step for this goal?
If you do need to create a new task – please click on New Task.
Write the name of the task
Why you want to achieve this task outcome?
If you need to add another task for this goal, please repeat the last step.
Please click next.
Step 3 of 3
If you have chosen to keep this goal private, you’ll notice that your name is involved in the goal achievement.
If you unchecked the private goal, once you get to this step, you’ll be given the choice to select the “users” or “groups” for this goal.
You can choose a single user, you can add yourself, whatever you choose, it’s your journey.
Please select your goal start date and end date.
The start time and end time parameter is optional.
**If you’ve chosen to add tasks to this goals – this is relevant to these tasks.
Next – set a schedule for your tasks by clicking on the calendar icon next to each task.
You’ll notice that the start date and end date matches the goal time. If you want to change these dates within the boundaries of this goal, you can.
The start time and end time is optional.
If you want to have this as a repeating task, please check the “Recurring” box.
Choose when you’d like to have this repeat. Daily, Weekly, Monthly, Yearly.
If daily, choose whether every day or only weekdays.
If weekly, please choose specific days of the week you’d like to repeat this task.
If monthly, you can choose a specific day in the month, or a specific day of each month – example – the 2nd Tuesday of each month.
If yearly is chosen, you can choose a specific date or a specific date in a month, example – the 4th Tuesday in September.
Choose next
To complete the goal, click DONE.

Here’s an overview of the different sections of your goal setting section.

Your Pending Goals are this that are in progress.

There’s an option to view the tasks associated with this goal.

There’s an option to complete this goal early if you so desire.

THE COMPLETED GOALS TAB

The next tab is pretty self explanatory – you also have the option to “undo” the completion of this goal.

THE MISSED GOALS TAB

This is where you’ll find any goals that have not been marked as complete on their due date.

You have the option to mark each of these goals as complete – when you do, the date you completed them will be recorded for you.

THE CREATED BY ME GOALS TAB

This tab gives you a complete list of all created goals and gives you the option to edit them and possibly use them again if you choose to.

HOW TO EDIT A GOAL

To edit a goal, click on the “pencil” icon and change the information on that goal.

Click on the “Update” button to save.

*NOTE – you cannot edit a goal once it has started, you must copy that goal and allocate new settings to it.

TASKS

Example: HOW TO SET ATHLETE TASKS

To set a TASK for yourself, please follow these steps.

Go to the TASKS Icon and click it to open it.

Click on the “+New Task” Button
Please type in the name of the task
Please explain WHY you want to achieve this task – this is important – to remember why you started.
Please choose if you’d like to attach this task to an existing goal.
Please choose if you’d like to keep this as a private task or make it visible to your chosen coaches and possible head coach if you’re in an organisation.
Please choose the start and end date for this task. (If you need to complete this task multiple times, the end date will be a future date.)
The start time and end time is optional.
Please choose if the task to to be a recurring (repeating) task.
You’ll notice that the end date is defaulted to match the end end of the task date set. If you’d like to change this date, please do so.
Choose when you’d like to have this repeat. Daily, Weekly, Monthly, Yearly.
If daily, choose whether every day or only weekdays.
If weekly, please choose specific days of the week you’d like to repeat this task.
If monthly, you can choose a specific day in the month, or a specific day of each month – example – the 2nd Tuesday of each month.
If yearly is chosen, you can choose a specific date or a specific date in a month, example – the 4th Tuesday in September.
Please choose if you’d like to be reminded of these tasks prior to when they’re due.
Once you click on “reminder” you’ll be given the choice to be reminded at the following intervals prior to the event. 5 minutes, 30 minutes, 1 hour, 1 day.
Choose the reminder time.
Decide whether you’d like to share this into your Google Calendar also.
Choose Add

Example: HOW TO SET COACH AND ORGANISATION TASKS

To set a TASK for yourself, please follow these steps.

Go to the TASKS Icon and click it to open it.

Click on the “+New Task” Button
Please type in the name of the task
Please explain WHY you want to achieve this task – this is important – to remember why you started.
Please choose if you’d like to attach this task to an existing goal.
Please choose if you’d like to keep this as a private task or make it visible to your chosen coaches and possible head coach if you’re in an organisation.
Please choose the start and end date for this task. (If you need to complete this task multiple times, the end date will be a future date.)
The start time and end time is optional.
Please choose if the task to to be a recurring (repeating) task.
You’ll notice that the end date is defaulted to match the end end of the task date set. If you’d like to change this date, please do so.
Choose when you’d like to have this repeat. Daily, Weekly, Monthly, Yearly.
If daily, choose whether every day or only weekdays.
If weekly, please choose specific days of the week you’d like to repeat this task.
If monthly, you can choose a specific day in the month, or a specific day of each month – example – the 2nd Tuesday of each month.
If yearly is chosen, you can choose a specific date or a specific date in a month, example – the 4th Tuesday in September.
Please choose if you’d like to be reminded of these tasks prior to when they’re due.
Once you click on “reminder” you’ll be given the choice to be reminded at the following intervals prior to the event. 5 minutes, 30 minutes, 1 hour, 1 day.
Choose the reminder time.
Decide whether you’d like to share this into your Google Calendar also.
Choose Add

Example: HOW TO ASSIGN A TASK

To ASSIGN a TASK to one of your connections, please follow these steps.

Go to the ASSIGN USERS Icon and click it to open it.

Please type in the name of the task
Please explain WHY you want to achieve this task – this is important – to remember why you started.
Please choose if you’d like to attach this task to an existing goal.
Please choose if you’d like to keep this as a private task or make it visible to your chosen athletes, groups, coaches and other connections across your organisation if you’re in an organisation.
Please choose the start and end date for this task. (If you need to complete this task multiple times, the end date will be a future date.)
The start time and end time is optional.
Please choose if the task to to be a recurring (repeating) task.
You’ll notice that the end date is defaulted to match the end end of the task date set. If you’d like to change this date, please do so.
Choose when you’d like to have this repeat. Daily, Weekly, Monthly, Yearly.
If daily, choose whether every day or only weekdays.
If weekly, please choose specific days of the week you’d like to repeat this task.
If monthly, you can choose a specific day in the month, or a specific day of each month – example – the 2nd Tuesday of each month.
If yearly is chosen, you can choose a specific date or a specific date in a month, example – the 4th Tuesday in September.
Please choose if you’d like to be reminded of these tasks prior to when they’re due.
Once you click on “reminder” you’ll be given the choice to be reminded at the following intervals prior to the event. 5 minutes, 30 minutes, 1 hour, 1 day.
Choose the reminder time.
Decide whether you’d like to share this into your Google Calendar also.
Choose Add

Example: HOW TO ADD A PRIVATE OR SHARED TASK

To Add a TASK to yourself and/or one of your connections, please follow these steps.

Go to the “+ NEW TASKS” button and click it to open it.

Click on the “Select a Task” and choose from the collection of tasks available.
Please choose if you’d like to attach this task to an existing goal.
If you click yes to attaching this task to a goal, please choose the goal.
Please choose if you’d like to keep this as a private task or make it visible to your chosen athletes, groups, coaches and other connections across your organisation if you’re in an organisation.
Please choose the start and end date for this task. (If you need to complete this task multiple times, the end date will be a future date.)
The start time and end time is optional.
Please choose if the task to to be a recurring (repeating) task.
You’ll notice that the end date is defaulted to match the end end of the task date set. If you’d like to change this date, please do so.
Choose when you’d like to have this repeat. Daily, Weekly, Monthly, Yearly.
If daily, choose whether every day or only weekdays.
If weekly, please choose specific days of the week you’d like to repeat this task.
If monthly, you can choose a specific day in the month, or a specific day of each month – example – the 2nd Tuesday of each month.
If yearly is chosen, you can choose a specific date or a specific date in a month, example – the 4th Tuesday in September.
Please choose if you’d like to be reminded of these tasks prior to when they’re due.
Once you click on “reminder” you’ll be given the choice to be reminded at the following intervals prior to the event. 5 minutes, 30 minutes, 1 hour, 1 day.
Choose the reminder time.
Decide whether you’d like to share this into your Google Calendar also.
Choose Add

Now when you visit your calendar – you’ll see this task has been set for you.

It also in your task section of course.

Let’s take a look through the tabs in your tasks section and see what each one does for you.

THE ONGOING TASKS TAB

In this section you’ll see all the ongoing tasks that have been set by you or for you.

THE COMPLETED TASKS TAB

Here you find all of the tasks that have been set and completed by you, in the past 7 days including the date they were due and the day you completed them.

You have the option to “Uncomplete” them if you like and also delete them completely from your account. There’s also a search function for earlier dates if you want to research specific tasks completed.

You can break down the tasks by the person who assigned them to you – whether it’s yourself, your coaches or your organisation.

THE MISSED TASKS TAB

This section will help keep you on track with any missed tasks and the date they were due. (and time if that was specifically set.)

To mark them complete, swipe the button across so it shows up as green.

This will remove the item from your missed section and place it into the completed section with the date of completion on it.

As you can see here, I’ve missed a LOT of daily tasks.

This could be due to injury, illness or just not getting things done!

If these tasks have been set by your coach or your organisation, those connections will also see that you’ve got missed tasks.

The provides accountability and enables remote management where required.

You can break down the tasks by the person who assigned them to you – whether it’s yourself, your coaches or your organisation.

THE TOMORROW TASKS TAB

The Tomorrow tab will give you an idea of what tasks you need to complete.

THE CREATED BY ME TAB

This is YOUR list of tasks – created by you, managed by you and can be edited by you.

YOUR GOYA JOURNAL

Your journal is completely private and cannot be seen by any connections.

We want you to document your journey and think about 100 years from now.

What happened today that you could share with future generations?

Did you train or compete and you want to put down your thoughts about how you did?

Do you want to remember a training plan? An event? With pictures or video?

You can do all this with your journal.

HOW TO CREATE A JOURNAL ENTRY

Click on the Journal Tab.

To start a new entry, please click on the “+ New Journal” button.
Create your title
In the “journal begins here” section, click to put your cursor in the white box and start typing!
You can make it personal with your own formatting if you like.
Tags – are there key points or references you want to make as tags so you can easily find this post again.
To add a tag, please click or touch your screen to move the cursor into that space. Type in the tag name. You’ll notice that a description box comes up that says New Tag – Then the name of your tag. If you’re happy with the tag, Click on or touch that new tag box to enter the tag. To add more tags, repeat this process until you’re happy with your tagging.
Add a cover photo for the journal entry – this could be a photo, video or something scanned.
If you’d like to attach something to this entry, please click on Add An Attachment (or more than one.) – it can be an image, a video, audio recording.
Press Publish

Once you made a few journal entries, you’ll be able to search for them by tags, by title or keywords in the content or you can even search using a start and end date.

To edit or review any journal entry.

* Double tap or click on the entry

* Tap the pencil icon

* Make any edits that you want

* Press save

Want to turn your entries into a book? Or reflect on a season?

Next to each journal entry is the option to download or share the entry.

If you’d like to share or download your journal entries.

* Click on the entry you’d like to share or download

* You’ll notice 4 icon buttons at the top of the entry.

* From left to right they are

* Arrow pointing down – this allows you to download your entry.

* The envelope allows you to share the entry with one of your connections.

* The pencil icon is for editing your entry

* The “X” is to exit this entry

YOUR GOYA MESSAGING SYSTEM

We have made a very safe and very secure messaging system for you the user.

Every keystroke, attachment and sent message is instantly encrypted and saved on a secure, encrypted file on our servers.

Even if a message is deleted from your user interface, the records of this conversation, including the adjusted/deleted actions will be stored in case they’re ever needed for evidence in the future.

Please note – the staff and management of GOYA SPORT do not have access to these encrypted files.

Please note – when a group message is sent out – all replies can only be seen by the sender – this is NOT a group chat.

We want message recipients to be able to respond or communicate in private and not the group.

You can use Your GOYA messaging system to…..

Example: For Athletes

Communicate with your coaches or organisation – can’t make practice etc
Attach videos of you completing a drill or skill for assessment
Attach images of completed items

Example: For Coaches

Communicate with your athletes and organisation
Send scouting reports
Game reports & Video Reviews
Changes in schedules – practice or event changes
Review videos of athletes skills and drills

Example: For Organisations

Communicate with the whole organisation, or a team or an athlete
Congratulate someone
Send important messages
Send event invitations
Attach videos or images of something special one of your users accomplished

HOW TO SEND A MESSAGE

There are multiple ways for you to send messages to your connections.

Direct to Connections

Go to your connections page and choose your connection you’d like to communicate with
Click on send a message
Click on “Type a message” box – start typing. (Note – you will need to press the SEND button, after you’ve completed your message, to send your message to your recipient.
You can also add attachments to your messages.

To send Individual or group messages

Click on the envelope at the top of your screen
Click on “+ Group Message” or “+ Select Recipients” add user (this will bring up your connections)
Click on desired connection or group and press add (this adds them to the conversation.
Click on “Type a Message” box – start typing.
You can also add attachments to your messages.

WELLBEING

GOYA WELLBEING SURVEYS

The GOYA wellbeing surveys have been created to give you lots of flexibility.

You can create 6 Private surveys and be involved with 6 Shared surveys if they’ve been set by your coach or organisation (Director of Coaching).

We want you to self assess yourself against 6 questions.

For one survey, we suggest that you choose 4 values you’d like to measure yourself against.

(These values can be decided upon in your “My Sport and Beyond Journey” course.)

Question 5 can be a reflection on how well you were prepared for your training, event or day.

Question 6 can be a reflection on the level of joy you had during your training, event or day.

You can only ever allocate 6 questions to each survey.

Each question gives you a choice of 5 faces to represent your thoughts against that statement. There’s also a space to make notes about your answer or thoughts on each question if you want to fill that out.

Once you’ve completed your 6 questions, you’ll receive a score out of 100% that represents your engagement or thoughts about each 6 question survey.

Every survey can be saved as a template so you can go back and revisit these questions whenever you like.

HOW TO SET UP A GOYA WELLBEING SURVEY FOR OTHERS

Let’s set up your first 6 Question Survey.

Please click on the wellbeing tab in your GOYA sport app.

Click on “+ New Question”

Write your question in the “Add Question Here” section.

Press ADD

Repeat this until you’ve created at least 6 questions.

Choose the 6 questions you’d like to focus on in this survey, by checking the box next to each question.

You must choose 6 questions, no more, no less.

Click on the “Create Template & Assign” Button.

As an athlete you can only assign them to yourself.

Name the template.

Click on the Assign box

Click “Create”

Upon clicking the “Create” button – you’ll notice 3 things immediately happen.

You receive a message notification that you’ve received new Wellbeing Questions to assess.
In the Tasks section you’ve received a new task that is to Answer Wellbeing Questions
There are 2 places where you can complete your surveys.
In your wellbeing section – choose a survey that was created by you, or choose one that has been created and shared by your Coach and/or Org. Or…
On your dashboard, scrolling to the bottom of the dashboard, choose a survey that was created by you, or choose one that has been created and shared by your Coach and/or Org.

Along the top of your Wellbeing section you’ll see several tabs and buttons.

The Questions Tab is a complete library list of all previously created questions.

The Templates Tab is where you’ll find your different saved surveys.

You are able to choose any template you like and re assign to yourself.

The Surveys button is where you can complete any allocated surveys, and you can fill these out as many times as you like.

To review your last 5 survey outcomes, please click on the “Last 5 Responses” button.

HOW TO COMPLETE A GOYA WELLBEING ASSESSMENT

When it’s time for you to complete a wellbeing assessment, please go through the following steps to achieve this outcome.

Please go to your dashboard
Scroll to the bottom of the page to the wellbeing section
Click on one of the tabs to see who has assigned questions to you – Self, Coach, Org.
Read the first statement and select a face that represents the way you feel about that statement.
If you have a comment about your response, please write that in. (The good, The bad)
If you DO right a comment, please click on the “Save Comment” button.
Click on the “Right” arrow to move to question 2.
Once you’ve repeated this for all 6 questions, please press the “Submit Wellbeing” button to complete this task.

You are welcome to complete these questions whenever you like and multiple times per day if you like.

(You may be taking part in multiple events or training sessions over a period of time and you can self assess after each has completed.)

Create questions

Assign questions

Review Answers

CALENDAR

YOUR GOYA CALENDAR

We want you to use your calendar as your electronic brain to remember all of your commitments and load management centre.

Put in all your trainings and events, your other commitments (homework – work) and time just for you to stop and relax.

Plus whatever else you need to be reminded of on specific dates.

Your calendar is broken up into 2 different sections.

Your Events

Your Tasks

When you start your GOYA journey, your calendar can only be seen by you.

You have the option to share your calendar with specific coaches and connections “above” you – at Coach and Org levels.

If you do want to share you calendar with specific connections, please click on the “Share Calendar” button and select the users you’d like to share your calendar with.

But just because you’ve shared your calendar, it doesn’t mean that these connections can see literally everything that you’re up to.

For every task, goal and calendar event, you have the option to make each of these completely private.

By keeping this marked as private, your connections will see that you have the time blocked out, but it isn’t visible as to why it is blocked it. It is simply shown as “Busy”.

HOW TO CREATE A NEW EVENT IN YOUR GOYA CALENDAR

Let’s go ahead and create a new event.

Please click on the “+ New Event” button
Name the event
Create a start date (Start Time is Optional)
Create an end date (End Time is Optional)
If you don’t mark specific time for the event, it will show up on the specified day at the top of the list. Other items with specified times will appear in time due order.
Mark if the event is to be private (if you select private – your connections will only see that the time is blocked out, not what the events details are.)
If you want your connections to be able to see this event, uncheck the private check box.
Please choose if the event is to be a recurring (repeating) event.
You’ll notice that the end date is defaulted to match the end end of the event date set. If you’d like to change this date, please do so.
Choose when you’d like to have this repeat. Daily, Weekly, Monthly, Yearly.
If daily, choose whether every day or only weekdays.
If weekly, please choose specific days of the week you’d like to repeat this event.
If monthly, you can choose a specific day in the month, or a specific day of each month – example – the 2nd Tuesday of each month.
If yearly is chosen, you can choose a specific date or a specific date in a month, example – the 4th Tuesday in September.
Please choose if you’d like to be reminded of these events prior to when they’re due.
Once you click on “reminder” you’ll be given the choice to be reminded at the following intervals prior to the event. 5 minutes, 30 minutes, 1 hour, 1 day.
Choose the reminder time.
Press the “Save” button.

Your event has been added to your calendar. Whoever you tagged in the event has also been notified of this updated event.

DASHBOARD

YOUR GOYA DASHBOARD FOR Athletes/Students/Team Members

Let’s go through your dashboard section by section.

At the top is your profile section which shows your icon, your name, the date and the status of your license.

You are able to choose the order in which the information is shown to you.

By default – the order is as follows.

Your Goal Summary.

Your Task Summary

Today’s Events

List of Goals

Task List

You’ll notice that the written words are clickable and will take you to the relevant section if you click on them.

At the bottom of the page is the Wellbeing Survey section where you’re able to quickly and easily choose which survey you’d like to complete and take action.

You’re able to view your last 5 survey responses by clicking on the “Last 5 Responses” button.

YOUR GOYA DASHBOARD FOR Coaches/Mentors/Team Leaders & ORG’S

Let’s go through your dashboard section by section.

At the top is your profile section which shows your icon, your name, your organisation name, the date and the status of your license.

You are able to choose the order in which the information is shown to you.

By default – the order is as follows.

A global overview of the wellbeing status of your whole organisation.

You can easily click through to review the scores of specific groups, coaches and athletes.

Your invitations summary

Your organisation goal summary.

Ongoing, Live and Behind Schedule Goals

Your organisation Task Summary

Ongoing, Live and Behind Schedule Tasks

Today’s Events

List of Goals

Task List

You’ll notice that the written words are clickable and will take you to the relevant section if you click on them.

At the bottom of the page is the Wellbeing Survey section where you’re able to quickly and easily choose which survey you’d like to complete and take action.

You’re able to view your last 5 survey responses by clicking on the “Last 5 Responses” button.

FLOWER DAYS – FOR FEMALE ATHLETE USERS

This feature was built into the app following requests from coaches.

For our female users, when you set up your profile, you’ll be asked whether or not you’d like to show your “Flower Days” (Period Marker) each month.

As a default it is set to No to sharing.

If you click yes, you’ll then be presented with the following options.

Choose a flower colour
Choose those connections with whom you’d like advise that it is a flower day. Specific Coaches etc.
Whenever you set an event in your calendar, there will be an option to just click a response to the question “Is this a flower day?” If you click yes. The following will happen. A small flower icon will be shown on the top of that specific date. You won’t have to write or include any other information. The default date will be the current date. If you do need to adjust the date, this is easily possible by clicking on the date shown and changing it to your choice.
This is treated as a single event and if you want to show multiple days as flower days, you will need to repeat this process each day – or, simply show the first and last flower days. It’s up to you and your coach(es)

REPORTING

COACH/ORG Reports Available

Goals, Tasks, License Status and Wellbeing Answers & Scores, Grou